Emergency Services

Pet Emergency? Call Us Now at 709-221-7838

Our Emergency Services department provides veterinary care 24/7, especially for pets requiring critical care. If your primary care veterinarian is unavailable or you do not want to wait for an appointment because you fear your pet’s condition is getting worse, we are here for you.

  • No appointment is needed, but calling ahead (709-221-7838) is encouraged
  • The emergency fee is $150.00 plus HST; this includes a physical examination

When Seconds Count….

Critical patients get attention first. If unstable, your pet will be immediately transferred to our intensive care unit. You may be asked to sign a “critical care” form allowing the veterinarian to stabilize your pet prior to speaking with you. If your pet appears to be stable, they will wait with you until your appointment.

After examination, the veterinarian may recommend diagnostics and/or treatment required, or referral to our specialty services. All diagnostic and/or therapeutic recommendations are presented in an estimate with associated costs. Alternatively, care of your pet may be transferred back to your primary care veterinarian. Please see our Terms and Conditions and Client Preparation Guide for further information. We also recommend Things to Keep in Mind When Making Use of Our Emergency Services and our Emergency FAQ’s.

Signs Your Pet May Require Emergency Care

We cannot provide medical advice without examining your pet. However, we do recommend immediate medical care if you pet is experiencing symptoms or conditions such as:

  • Changes to breathing (faster breathing, breathing harder, panting excessively) including choking
  • Signs of shock or loss of consciousness (i.e., weak, pale mucous membranes, cold extremities, abnormal heart rate)
  • Collapsing or severe weakness/fatigue
  • Paralysis or inability to move normally
  • Heatstroke
  • Seizures
  • Traumatic injuries including fractures, bites, burns, and lacerations
  • Swollen, hard abdomen
  • Dizziness, staggering, or tremors
  • Blood in urine or feces
  • Labour and delivery problems
  • Excessive coughing, vomiting, or diarrhea
  • Straining to urinate or defecate
  • Poison ingestion including rat/snail/bug bait, antifreeze, human or pet prescription medication, chocolate, macadamia nuts, grapes, or raisins
  • Trauma such as being hit by a car or dog/cat fight
  • Vomiting blood
  • Abdominal bloating
  • Distress or drooling after eating a bone or other object
  • Any condition causing excessive pain
  • Had surgery and not recovering well from anesthesia or having post-operative trouble
  • Needing specialize nutritional support because they are unwilling/unable to eat on their own
  • Requires a blood transfusion