Please read the below terms in detail before conducting your telemedicine consultation: 

By entering a telemedicine consultation with VSC, I acknowledge the following:

A veterinarian from the Veterinary Specialty Centre of Newfoundland and Labrador (VSC) has offered me the option of a telemedicine consultation in order to minimize risks to myself and the wider community during the current COVID-19 pandemic. 

This consultation may take the form of a phone call or video conference via and will result in the veterinarian making a clinical assessment of my pet from a different location from myself/my pet.

I am undertaking this consultation with the understanding that there are limitations to what the veterinarian can deduce about my animal’s condition without a physical examination and/or other detailed investigations best done at the VSC clinic. To minimize the risks of errors of clinical judgement, the veterinarian may recommend that my pet attend VSC and/or undergo further diagnostic tests. This will then be up to me to decide if I wish to proceed.

I understand that payment for my consultation and any medications recommended, agreed to and/or delivered to me will completed in full on my credit card.

I understand that the cost of my telemedicine consultation does NOT include payment for other services. Examples of which include, but are not limited to, such things as drugs, medications, tests, surgery, procedures, diagnostics, referrals to specialists, hospital care, etc. If other services are recommended by the veterinarian, I understand that they will provide me with a written treatment plan listing these items and their costs.

I understand that I am consulting with an Emergency Veterinarian employed at VSC who is a Licensed Veterinarian in the province of Newfoundland and Labrador. I also confirming that my details, including my stated residence in the Province of Newfoundland and Labrador, are correct.

I understand that it is my responsibility to contact a veterinarian and/or attend VSC (or your nearest emergency hospital) if my pet’s condition persists or deteriorates unexpectedly.

I agree to the RELEASE OF INFORMATION from VSC to any other health care facility or provider to which my pet’s care may be transferred.